Services Included

My service fees cover the following features:

  • Seller reliability assessment. I will check the seller’s ratings and feedback. If the seller does not seem capable of providing quality, authentic products, I will inform you and help you to look for alternative sellers if necessary. Purchasing from reliable sellers and official platforms will reduce the likelihood of problems with your purchases.
  • Translation and communication of important information e.g. product release dates if it is a preorder, defects and other vital information that I think you should know as a consumer. If there is any specific information that you wish to know, please ask.
  • Purchasing the product
  • Receiving/collection of purchased products
  • Verification of purchased products. Please refer to this page for what we are able to verify.
  • Returns / Exchanges of products with defects or mistakes, and any other after-sales service where applicable, before the products are shipped to you. (Not applicable for second-hand / used items)
  • Free storage for up to 90 days from the time of purchase. A free or paid extension may be possible depending on the storage volume at the warehouse. Please ask in advance.
  • Consolidation of products from different stores
  • Packaging and administration procedures for shipping of parcel
  • Photo-taking of purchased products is available on request. Photos showing the general appearance of the product are free to request, while detailed photos of specific parts will require an additional fee. Please state your interest when you place your order so I can advise you on the necessary fees and make the photography request as soon as the products arrive at the warehouse.


  • For Singapore-bound shipments, free storage is up to 60 days, and there is no photography or verification service. This is because the service I use for Singapore-bound shipments is a pure forwarding service which is more economical. If you require longer storage, product verification and photography, please inform me when placing your order and I will direct your parcel to the international warehouse.

Place Your Order

Email your order to me using the following format:

Email subject: China Shopping Service – “Replace this with Your Name”

Your full name:

Payment method:

Your Paypal Email Address: (only if paying by paypal)

Shipping destination: (Just country will do for now)

Your feedback page (if any): Only required if you are a new customer wishing to make payment via Paypal.

Examples of feedback page:

If you do not have any feedback from past transactions, you must be a verified account holder, and your shipping address must be the address in your Paypal account. If you’re using someone elses’ account to pay, please change the shipping address when paying my invoice. If you were referred by my friend / customer, telling me his/her name helps too.

Item 1:

Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Item 2:

Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Add more items if required.

Do you plan to purchase in-house insurance for your package?

Any specific deadline that you need your items by?

Comments, questions etc.:


Add more items if necessary.


Please submit your order to the following email address:

[email protected]

I will reply you within 2 working days. If you did not get my reply, it may be in your spam folder. Please check it!

I usually do not handle shopping service matters on weekends and public holidays.

Thanks for your interest!

Customers based in Singapore

As of 28 April 2015, I no longer offer Taobao shopping services for people based in Singapore as there are many other local Taobao shopping services and since my service is very personal and small-scale, I cannot and will not match their low prices.

However, if you wish to use my shopping service for orders like custom cosplay or split-payment preorders that most regular shopping services don’t handle, you may contact me. My rates are as above, but fees are at 7% instead of 10% if you use bank transfer. I will handle the purchase and communication with the seller and forward the package to you using a local forwarding service.

How Much Will It Cost?

The payable amount consists of 2 parts:
1) Cost of item + shopping service fees
2) International shipping fees


1) Cost of item + shopping service fees

Use this cost estimation spreadsheet to estimate how much part (1) of your order will cost. Simply download it if you have a programme that can read excel, or make a copy of it if you have Google Sheets.

Explanation about service fees:


  • 10% of item price + domestic shipping fee within China.
  • 15% if the order is more complex, such as pre-orders with payments made over different periods, or made-to-order cosplay and clothing where communication with the seller is necessary.


  • 15% of item price + domestic shipping fee within China.
  • For orders submitted after 29 March 5PM, this fee will be raised to 20%, with a 3 USD / 5 SGD handling fee for each item that is priced below 150rmb (inclusive of domestic postage)

Additional information:

  • Payment platform fees (e.g. Paypal fees, WISE fees, bank transfer fees) are billable expenses.


2) International shipping fees

  • Payment is only required when you make arrangements to have your purchases shipped to you.
  • Includes shipping fees, packaging costs and associated administrative costs (e.g. some couriers charge customs clearance fees).
  • I do not charge additional handling fees. However, payment platform fees (i.e. Paypal fees, WISE fees, bank transfer fees) are billable expenses.
  • The shipping rates list is no longer published due to fluctuating shipping rates, and courier services charging by volumetric weight if it is higher than physical weight. Volumetric weight is difficult to estimate without having the products and packaging materials at hand.
  • At the time of shipping, I will recommend the most economical express shipping method that is able to reach you within 2-3 weeks. If you have specific requests for shipping, please let me know in advance.
  • Orders placed are non-refundable even if you are unable or unwilling to pay for the shipping fee. If you have a strict shipping fee budget, please use the Price Quote Request Form. I will try to advise whether it is feasible to stay within it.