Month: January 2024

Announcement: Important Update Regarding Taiwan Economy Shopping Service

I’d like to inform you of some changes regarding the Taiwan Economy Shopping Service. After careful evaluation, I’ve made the difficult decision to discontinue it effective immediately.

This decision was not taken lightly. I understand that some of you have relied on this service, and I sincerely apologize for any inconvenience this may cause. Unfortunately, experiences with my partner for the Economy Service has been lack-lustre. Their inconsistencies in service quality and reliability, as well as failure to maintain clear, timely, effective communication, has made it challenging for me to maintain high service standards for customers using my service to purchase from Taiwan.

Moving forward, please choose the Taiwan Premium Shopping Service instead. Despite the cost difference, I’ve had a pleasant partnership with this service provider for almost a decade. I believe the increased quality, reliability, and personalised support offered justifies the cost difference.

Alternatively, you may wish to consider searching for your desired item on Taobao or Xianyu, both of which I provide shopping services for. Many Taiwan products are also retailed in China, and this option will allow you to obtain your purchases at possibly lower prices.

Thank you for your understanding and support as always!

-Angie

Revision to upcoming CNY hiatus

Hello everyone,

My shopping/shipping partners and proxies have released their CNY holiday schedule, and I am revising my hiatus accordingly to match it:

January 26th, 2024 – February 17th, 2024

During these times, my access to emails will be limited, resulting in sporadic replies. While I’ll continue to accept orders and process them, please expect delays in my responses, possibly beyond the usual 5-day timeframe. Additionally, due to the holiday season, sellers and courier services will also be observing holidays, leading to unavoidable service disruptions.

For Xianyu orders as well as Taiwan second-hand market orders (Ruten, Shopee), I will only process them up to February 6th (that’s a few days before CNY starts), and strictly after February 17th (when the public holiday ends in China). This is because many sellers are traveling or preoccupied with the festivities, and there is a high failure rate of transactions as sellers fail to locate the items or forget to mail them out. If I accept your payment, only for the transaction to fall through, payment platform fees are non-refundable. Therefore, it’s much better to wait until things are back to normal before placing orders.

In addition, I’m currently dealing with a high volume of orders due to people rushing to get their orders in before my hiatus. I seek your understanding and patience, and as always, if your order is urgent, please consider other services. Thank you!