Japan Shopping Service

This service is for you to purchase anime and doujin items from Japan. I can purchase and consolidate orders from the following online retailers:

If the shop you wish to purchase from isn’t listed above, feel free to send the link to me and I’ll check it out.

As of 30 June 2022, I’ve updated my rates and calculation method under the “How Much Will It Cost” section. As it does not result in an increase in service fees (the reverse is more likely), it takes effect immediately. I hope you will find it more transparent, easy to understand, and friendly to orders of high financial value.

Services Included
My service fees cover the following features:
  • Translation and communication of important information e.g. product release dates if it is a preorder, defects and other vital information that I think you should know as a consumer. If there is any specific information that you wish to know, please feel free to ask.
  • Purchasing the product
  • Receiving/collection of purchased products
  • Inspection of purchased products. Brand-new and sealed products will not be removed from their packaging for inspection unless you request. We are unable to verify the functionality or authenticity of purchased products. Please refer to this page for more about what we are able to verify.
  • Returns / Exchanges of products with defects or mistakes, and any other after-sales service where applicable.
  • Free storage for up to 90 days of 3 months from the time of purchase. A free or paid extension after those 90 days may be possible depending on the storage volume at the warehouse. Please ask in advance.
  • Consolidation of products from different stores
  • Preparation of parcel for shipping
  • Photo-taking is not available. Please don’t use this service if you need photos.
How to Pay

I accept the following payment methods:

  • Paypal
  • Paypal echeck (I can only process your order after the echeck has cleared)
  • Credit Card via Paypal for non-Paypal members
  • Any Singapore-based payment platform e.g. Bank transfer, Paynow, Paylah, Google Pay

I work with the currency USD for all shopping services for different countries. Payments made via Singapore-based payment platforms can be in SGD.

How much will it cost?

How much will it cost?
The payable amount consists of 3 parts:

1) Cost of item + service fees
2) Shipping to You
3) Insurance (optional)

Service fees: 15% of  product price + domestic postage

The following explanation is meant to help you to understand what are the costs involved and to estimate how much you will be spending. The actual payable amount may differ slightly due to various factors and I will issue you a payment breakdown and the payment link for the confirmed amount upon receiving your order by email.

1) Cost of item + shopping service fees

  • Listed prices are in Japanese Yen.
  • Buying multiple items from the same store usually entitles you to combined domestic shipping discount.
  • If +税 is stated next to the price, this means that the 10% tax is not included in the price, and you should include it. If there is a 税込 next to the price, it means that tax is already included.
  • I will calculate for you exactly how much you have to pay before confirming your order, so don’t worry.

Let’s use this listing from Animate Online as an example.

3850 JPY is the product price. Domestic postage isn’t clear from the listing page. For most Japanese online websites, the domestic postage rates are usually listed on a separate page, or at point of checkout. Hence, I may only be able to charge you for domestic postage after the product is purchased. Payment for domestic postage can be made together with international shipping fees.

(a) Open this Mastercard Currency Conversion Calculator

input the values in the following format:

  • Users who can use Singaporean platforms like local bank transfer and Paynow need not pay Paypal fees. When using the Mastercard Currency Conversion Calculator, choose SGD instead of USD to find out how much to pay in SGD.

(b) Open this Paypal fee calculator

Continuing with the example above, input the following values:

2) Cost of domestic shipping within Japan + Shipping to You

This payment will only be required when your purchases are ready for shipping. This portion includes shipping fees, packaging costs and associated administrative costs (e.g. some couriers charge customs clearance fees). I do not charge additional service fees on top of these, but Paypal fees are billable expenses. If domestic postage fees are applicable but were not paid earlier, they will be added here as well.

You can choose between EMS, registered airmail / e-packet (for small packages) and registered SAL. Refer to Japan Post for the shipping fee rates. Please note that there are ongoing shipping restrictions to some countries due to Covid-19 and not all shipping methods may be available to you at the time of shipping.

With most shipping methods charging by volumetric weight instead of physical weight, please understand that it is difficult to estimate the shipping fees since I would not know the volumetric weight of your package until the items are actually packed for shipping.

3) Insurance (Optional)

You can purchase in-house insurance for some or all of your purchases at an additional fee. You will be compensated if the items are damaged or the parcel goes missing in transit. Please note that fragile, breakable items are not covered by insurance. Please do not buy breakables if you are unable to accept the risk of them breaking during transit.

Personally, I do not think you have to worry about damages as all packages are professionally packed with safety in mind. See this page for more details). However, if you are purchasing high-value products, it may be a good idea to insure them for loss.

Please state your interest when you place your order and I will provide you with the details. The Japanese logistics provider I work with only allows insurance add-on at the time of placing the order so please do not wait until after the order has been placed to ask.

Terms & Conditions

Please read my Shopping Service FAQ to understand how it all works before placing your order to avoid any misunderstandings. Once you engage my shopping  service, it is an indication that you have read and accepted all the terms and conditions and will not be allowed to back out of the transaction without receiving negative feedback in return or request a refund should you have a complaint that I have already addressed.

Place Your Order

Email your order to me using the following format:

Email subject: Japan Shopping Service – “Replace this with Your Name”

Your full name:

Payment method:

Your Paypal Email Address: (only if paying by paypal)

Shipping destination: (Just country will do for now. I will only ship the package to the address stated in your paypal payment. If you state your address here, it will be disregarded)

Your feedback page (if any): Only required if you are a new customer wishing to make payment via Paypal.

Examples of feedback page:

If you do not have any feedback from past transactions, you must be a verified account holder, and your shipping address must be the address in your Paypal account. If you’re using someone elses’ account to pay, please change the shipping address when paying my invoice. If you were referred by my friend / customer, telling me his/her name helps too.

Item 1:

Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Item 2:

Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Add more items if required.

Any specific deadline that you need your items by?

Do you plan to insure your purchases?

Comments, questions etc.:

Please submit your order to the following email address:


I will reply you within 2 working days. If you did not get my reply, it may be in your spam folder. Please check it!

I usually do not check my email on weekends and public holidays.

Thanks for your interest!