Taiwan Shopping Service

This service is for those who wish to purchase products from Taiwan. Popular shopping platforms include Ruten, Shopee, MyACG and Animate Taiwan. In addition, Taiwan has a large domestic market of anime and doujin items. Doujin.com.tw is the top listing website for doujin works in Taiwan, where you will find information about titles and where to purchase them. Some circles also sell their books on the website itself.

Service fees have been updated as of 10 January 2023.

Services Included
There are two types of service packages – economy and premium. The following services are offered for both packages:
  • Seller reliability assessment. I will check the seller’s ratings and feedback. If the seller does not seem capable of providing quality, authentic products, I will inform you and help you to look for alternative sellers. Purchasing from reliable sellers and official platforms will reduce the likelihood of problems with your purchases.
  • Translation and communication of important information e.g. product release dates if it is a preorder, defects and other vital information that I think you should know as a consumer. If there is any specific information that you wish to know, please feel free to ask.
  • Purchasing the product
  • Receiving/collecting of purchased products
  • Inspection of purchased products. Brand-new and sealed products will not be removed from their packaging for inspection unless you request. We are unable to verify the functionality or authenticity of purchased products. Please refer to this page for more about what we are able to verify.
  • Returns / Exchanges of products with defects or mistakes, and any other after-sales service where applicable.
  • Consolidation of products from different stores
The following services differ by package:
  • Types of products
    • Premium: Besides direct purchase from most Taiwan-based market-places and commercial stores, also allows for other services like purchasing/preordering from personal websites, certain offline stores and events (depending on location), mail forwarding and ibon-printing.
    • Economy: Only direct purchase from Taiwan-based market-places and commercial stores
  • Inspection of purchased products.
    • Premium: More detailed inspection for the condition of the product. If you have specific concerns, you can raise them and we’ll do the necessary inspection.
    • Economy: Just surface inspection to ensure the product corresponds to the sale listing.
    • For both services, brand-new and sealed products will not be removed from their packaging for inspection unless you request. We are unable to verify the functionality or authenticity of purchased products. Please refer to this page for more about what we are able to verify.
  • Storage period
    • Premium: Free storage for an indefinite period of time. However, long-term storage is not encouraged as the facility is a residential area and not a dedicated storage warehouse.
    • Economy: Free storage for up to 1 week. If you’re purchasing multiple products at different times, let me know in advance so we might be able to work something out.
  • Preparation of parcel for shipping
    • Premium: Accepts more customised requests for shipping in terms of type of packaging material and even size reduction of boxes to reduce shipping cost.
    • Economy: Customisation is limited. If you have a preference for certain shipping methods, please ask in advance
  • Photo-taking of purchased products
    • Premium: Available upon request. Please ask before making shipping arrangements and let me know specifically what parts you wish to see photographed.
    • Economy: Available upon request for a fee
  • Insurance for loss package
    • Premium: Not available
    • Economy: 2% of the value of that you wish to insure for. Please request when you place the order.
I work with different warehouses/proxies to provide the above services, so it is not possible to combine shipping for both, or request different services for products in the same order. Please choose the most applicable service when you place your order.  You may place separate orders, however.
How to Pay

I accept the following payment methods:

  • Paypal
  • Paypal echeck (I can only process your order after the echeck has cleared)
  • Credit Card via Paypal for non-Paypal members
  • Any Singapore-based payment platform e.g. Bank transfer, Paynow, Paylah, Google Pay

I work with the currency USD for all shopping services for different countries. Payments made via Singapore-based payment platforms can be in SGD.

How Much Will It Cost?

The payable amount consists of 2 parts:
1) Cost of item + shopping service fees
2) Shipping to You

Service fees:
Premium: 45% + 80TWD per item
Economy: 25% + 80TW per store

The following explanation is meant to help you to understand what are the costs involved and to estimate how much you will be spending. The actual payable amount may differ slightly due to various factors and I will issue you a payment breakdown and the payment link for the confirmed amount upon receiving your order by email.

1) Cost of item + Fees

  • Listed prices are in TWD / Taiwan dollars.
  • Buying multiple items from the same store usually entitles you to a combined domestic shipping discount.
  • If the price looks unreasonably cheap or expensive, it is most likely not the actual price.
  • I will calculate for you exactly how much you have to pay before confirming your order, so don’t worry.

Let’s use this listing from Shopee Taiwan as an example.

350 TWD is the price and 60 TWD is the domestic shipping for the 7-11 option.

(a) Open this Mastercard Currency Conversion Calculator

Input the values in the following format:

  • Users who can use Singaporean platforms like local bank transfer and Paynow need not pay Paypal fees. When using the Mastercard Currency Conversion Calculator, choose SGD instead of USD to find out how much to pay in SGD.

(b) Open this Paypal fee calculator

Continuing with the example above, input the following values:

2) Shipping to your country

This payment will only be required when your purchases are ready for shipping. This portion includes shipping fees, packaging costs and associated administrative costs (e.g. some couriers charge customs clearance fees).

For Premium service, there is no additional service fees on top of these, but Paypal fees and platform payment fees are billable expenses.

For Economy service, there is an additional service fee of 10%.

You can choose between EMS, e-packet and registered airmail. Refer to Chunghwa Post for the shipping fee rates. Please note that there are ongoing shipping restrictions to some countries due to Covid-19 and not all shipping methods may be available to you at the time of shipping.

If you require other services like DHL, UPS and Fedex, please ask me when you place your order.

You may ask me for a shipping fee estimate when you place your order, but with most shipping methods charging by volumetric weight instead of physical weight, please understand that it is difficult to estimate the shipping fees since I would not know the volumetric weight of your package until the items are actually packed for shipping.

Terms & Conditions

Please read my Shopping Service FAQ to understand how it all works before placing your order to avoid any misunderstandings. Once you engage my shopping  service, it is an indication that you have read and accepted all the terms and conditions and will not be allowed to back out of the transaction without receiving negative feedback in return or request a refund should you have a complaint that I have already addressed.

Place Your Order

Email your order to me using the following format:


Email subject: Taiwan Shopping Service – Premium OR Economy (Choose One) – “Replace this with Your Name”

Your full name:

Payment method:

Your Paypal Email Address: (only if paying by paypal)

Shipping destination: (Just country will do for now)

Your feedback page (if any): Only required if you are a new customer wishing to make payment via Paypal.

Examples of feedback page:
http://kurodatenshi.livejournal.com/57468.html
https://egl.circlly.com/users/kurodatenshi

If you do not have any feedback from past transactions, you must be a verified account holder, and your shipping address must be the address in your Paypal account. If you’re using someone elses’ account to pay, please change the shipping address when paying my invoice. If you were referred by my friend / customer, telling me his/her name helps too.

Item 1:

URL:
Quantity:
Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Item 2:

URL:
Quantity:
Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Add more items if required.

Do you plan to purchase in-house insurance for your package? (Only available for Economy service)

Any specific deadline that you need your items by?

Comments, questions etc.:


Please submit your order to the following email address:

cdshoppingservice@gmail.com

I will reply you within 2 working days. If you did not get my reply, it may be in your spam folder. Please check it!

I usually do not check my email on weekends and public holidays.

Thanks for your interest!