Group: singapore

My service fees cover the following features:

• Seller reliability assessment. I will check the seller’s ratings and feedback. If the seller does not seem capable of providing quality, authentic products, I will inform you and help you to look for alternative sellers. Purchasing from reliable sellers and official platforms will reduce the likelihood of problems with your purchases.
• Translation and communication of important information e.g. product release dates if it is a preorder, defects and other vital information that I think you should know as a consumer. If there is any specific information that you wish to know, please feel free to ask.
• Purchasing the product
• Receiving/collecting of purchased products
• Verification of purchased products. Please refer to this page for what we are able to verify.
• Returns / Exchanges of products with defects or mistakes, and any other after-sales service where applicable, before the products are shipped to you. (Not applicable for second-hand / used items)
• Free storage for an indefinite period of time. However, long-term storage is not encouraged as the facility is a residential area and not a dedicated storage warehouse.
• Consolidation of products from different stores
• Packaging and administration procedures for shipping of parcel
• Photo-taking of purchased products is available upon request. Please ask before making shipping arrangements and let me know specifically what parts you wish to see photographed.

The payable amount consists of 2 parts:

1) Cost of item + service fees
2) International shipping fees

1) Cost of item + shopping service fees

• 10% of product + domestic postage for most commercial online stores.
• 1 SGD handling fee per store, which will be waived for high-value orders.
• Higher service fees will be charged for purchasing from brick-and-mortar stores, events and sales listings where the only collection method is meet-up instead of postage and other more complex orders

Use this cost estimation spreadsheet to estimate how much part (1) of your order will cost. Simply download it if you have a programme that can read excel, or make a copy of it if you have Google Sheets.

2) International Shipping Fees

• Payment is only required when you make arrangements to have your purchases shipped to you.
• Includes shipping fees, packaging costs and associated administrative costs (e.g. some couriers charge customs clearance fees).
• I do not charge additional handling fees. However, payment platform fees (i.e. Paypal fees, WISE fees, bank transfer fees) are billable expenses.
• You can choose between Speedpost (EMS), registered airmail and registered surface mail. Refer to Singapore’s postal service) website for the shipping fee rates.
• DHL, UPS and Fedex are also available, but at significantly higher rates.
• Orders placed are non-refundable even if you are unable or unwilling to pay for the shipping fee. If you have a strict shipping fee budget, please use the Price Quote Request Form. I will try to advise whether it is feasible to stay within it.

Email subject: Singapore Shopping Service – “Replace this with Your Name”

Your full name:

Payment method:

Your Paypal Email Address: (only if paying by paypal)

Shipping destination: (Just country will do for now. I will only ship the package to the address stated in your paypal payment. If you state your address here, it will be disregarded)

Your feedback page (if any): Only required if you are a new customer wishing to make payment via Paypal.

Examples of feedback page:
http://kurodatenshi.livejournal.com/57468.html
https://egl.circlly.com/users/kurodatenshi

If you do not have any feedback from past transactions, you must be a verified account holder, and your shipping address must be the address in your Paypal account. If you’re using someone elses’ account to pay, please change the shipping address when paying my invoice. If you were referred by my friend / customer, telling me his/her name helps too.

Item 1:

URL:
Quantity:
Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Item 2:

URL:
Quantity:
Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Add more items if required.

Any specific deadline that you need your items by?

Comments, questions etc.:

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Please submit your order to the following email address:

[email protected]

 

I will reply you within 2 working days. If you did not get my reply, it may be in your spam folder. Please check it!

I usually do not handle shopping service matters on weekends and public holidays.

Thanks for your interest!