Group: Japan Service

Services Included

My service fees cover the following features:

  • Seller reliability assessment. I will check the seller’s ratings and feedback. If the seller does not seem capable of providing quality, authentic products, I will inform you and help you to look for alternative sellers if necessary. Purchasing from reliable sellers and official platforms will reduce the likelihood of problems with your purchases.
  • Translation and communication of important information e.g. product release dates if it is a preorder, defects and other vital information that I think you should know as a consumer. If there is any specific information that you wish to know, please feel free to ask.
  • Purchasing the product
  • Receiving/collection of purchased products
  • Verification of purchased products. Please refer to this page for what we are able to verify.
  • Returns / Exchanges of products with defects or mistakes, and any other after-sales service where applicable, before the products are shipped to you.
  • Free storage for up to 90 days of 3 months from the time of purchase. A free or paid extension after those 90 days may be possible depending on the storage volume at the warehouse. Please ask in advance.
  • Consolidation of products from different stores
  • Packaging and administration procedures for shipping of parcel
  • Photo-taking is not available. Please don’t use this service if you need photos.

Place Your Order

Email your order to me using the following format:

Email subject: Japan Shopping Service – “Replace this with Your Name”

Your full name:

Payment method:

Your Paypal Email Address: (only if paying by paypal)

Shipping destination: (Just country will do for now. I will only ship the package to the address stated in your paypal payment. If you state your address here, it will be disregarded)

Your feedback page (if any): Only required if you are a new customer wishing to make payment via Paypal.

Examples of feedback page:
http://kurodatenshi.livejournal.com/57468.html
https://egl.circlly.com/users/kurodatenshi

If you do not have any feedback from past transactions, you must be a verified account holder, and your shipping address must be the address in your Paypal account. If you’re using someone elses’ account to pay, please change the shipping address when paying my invoice. If you were referred by my friend / customer, telling me his/her name helps too.

Item 1:

URL:
Quantity:
Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Item 2:

URL:
Quantity:
Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Add more items if required.

Any specific deadline that you need your items by?

Do you plan to insure your purchases?

Comments, questions etc.:

Please submit your order to the following email address:

[email protected]

I will reply you within 2 working days. If you did not get my reply, it may be in your spam folder. Please check it!

I usually do not check my email on weekends and public holidays.

Thanks for your interest!

How much will it cost?

How much will it cost?
The payable amount consists of 2 parts:

1) Cost of item + service fees
2) International shipping fees

1) Cost of item + shopping service fees

Service fees: 25% of  product price + domestic postage. If domestic postage is not known at time of order placement, it’ll be incorporated into the payment for international shipping fees.

Use this cost estimation spreadsheet to estimate how much part (1) of your order will cost. Simply download it if you have a programme that can read excel, or make a copy of it if you have Google Sheets.

 

2) Cost of International Shipping to You

  • Payment is only required when you make arrangements to have your purchases shipped to you.
  • Includes shipping fees, packaging costs and associated administrative costs (e.g. some couriers charge customs clearance fees).
  • I do not charge additional handling fees. However, payment platform fees (i.e. Paypal fees, WISE fees, bank transfer fees) are billable expenses.
  • You can choose between EMS, registered airmail / e-packet (for small packages) and registered SAL. Refer to Japan Post for the shipping fee rates.
  • Increasingly, couriers and postal services are charging by volumetric weight if it weighs more than physical weight. Volumetric weight is difficult to estimate without having the products and packaging materials at hand.
  • Orders placed are non-refundable even if you are unable or unwilling to pay for the shipping fee. If you have a strict shipping fee budget, please use the Price Quote Request Form. I will try to advise whether it is feasible to stay within it.