Whether you're looking for the trendiest mainstream products, niche indie brands, or to customise something unique, we've got you covered!
Services Included
Seller reliability assessment. I will check the seller’s ratings and feedback. If the seller does not seem capable of providing quality, authentic products, I will inform you and help you to look for alternative sellers. Purchasing from reliable sellers and official platforms will reduce the likelihood of problems with your purchases.
Translation and communication of important information e.g. product release dates if it is a preorder, defects and other vital information that I think you should know as a consumer. If there is any specific information that you wish to know, please feel free to ask.
Purchasing the product
Receiving/collecting of purchased products
Verification and inspection of purchased products. Please refer to this page for what we are able to verify.
Returns / Exchanges of products with defects or mistakes, and any other after-sales service where applicable, before the products are shipped to you. (Not applicable for second-hand/used items)
Consolidation of products from different stores
Types of products: Besides direct purchase from most Taiwan-based market-places and commercial stores, this service also allows for other services like purchasing/preordering from personal websites, preordering of products with long wait times, certain offline stores and events (depending on location), mail forwarding and ibon-printing.
Storage period: Free storage for an indefinite period of time. However, as the storage premises is a residential area and not a dedicated storage warehouse, there is no insurance against items that go missing or damaged during storage. You are encouraged to ship out your purchase as soon as it arrives.
Preparation of parcel for shipping: Besides the usual registered air mail and ems, DHL and Fedex are also available on request. If you have specific requests for packaging material, you may request in advance.
Photo-taking of purchased products: Available upon request. Please ask before making shipping arrangements and let me know specifically what parts you wish to see photographed.
Insurance for lost/damaged package: Not available. If shipping a high value item, please consider premium shipping methods like EMS, DHL or Fedex.