The parcel is taking longer than the projected duration to arrive / Tracking status is abnormal

If your parcel is taking longer than the projected duration to arrive, or you notice that the tracking status is abnormal, please reach out to me immediately. I will then contact the courier service to investigate the issue.

For economy shipping services provided by the national postal service i.e. registered air mail, SAL, E-packet/EUB, customer service is often non-existent, and the only available option is usually to wait.

If the tracking shows that your parcel has been signed for, or if the delay is due to issues in the destination country, you should contact your local post office or courier to make inquiries using your tracking number.

It’s also a good idea to check with anyone who may have access to your apartment or lives nearby to see if they accepted the package on your behalf.

It’s important not to wait for the post office to contact you, as I have had cases where packages were returned because the delivery personnel didn’t leave a notice for failed deliveries, and the package was returned after the claim period. Make sure to check the tracking status of your package regularly until you receive it.