I selected the wrong option for my order. Can I change it?

Changes can be made before I begin purchasing your items. However, after the order has been placed, the decision lies with the seller. If the seller has not yet started making or dispatching the item, it is usually possible to change the order at no additional cost.

However, if the seller has already begun the production process or shipped the item, any changes or returns may incur extra charges. As such, it is important to carefully consider your options before placing your order to avoid additional fees or delays.

If I only want item A and am adding other items to make the shipping fees worthwhile, can I cancel the entire order if item A is not available?

Please inform me of your intentions when placing the order. I will verify the availability of item A before proceeding with the rest of the order. Some sellers may only check their stock after receiving payment, so I will only process the remaining items after confirming the availability of item A.

In the event that item A is not available, you can choose to cancel the entire order.

Please note that payment platform fees, such as those charged by Paypal, Wise, or international bank transfers, are non-refundable. To avoid incurring these fees, you may request to roll over the payment for a future order

I’ve paid, but now I want to cancel my order. Can I?

Cancellation policies vary by seller, but in general, cancellations are only allowed under certain circumstances, including:

  • The item you wish to purchase is out of stock
  • Part of a set is out of stock (e.g., you ordered a dress and matching accessory, but the dress is out of stock)
  • Waiting time is unreasonably extended (subject to the seller’s cancellation policies)
  • The seller sent out a wrong or defective item (the first course of action is to request an exchange, but it may also be possible to cancel the order for legitimate reasons)

If an order is cancelled successfully, please note that payment platform fees, such as those charged by Paypal, Wise, or international bank transfers, are non-refundable. To avoid incurring these fees, you may request to roll over the payment for a future order.