This is only possible for purchases from Taobao. With exception to some items like preorder items and custom orders, you can insure your whole package by paying 5% extra on top of the cost of your items + shipping fee. Should the package be lost / damaged in process of shipping and there is sufficient […]
I want to avoid expensive customs fees. Can you mark down the value of my package?
Sure, please tell me what value the package should be marked as. For packages from China (Taobao), all packages are marked as non-commercial packages with an approximate value of 10 USD, unless otherwise requested. But please note that in event that your package is lost or damaged, you will only be entitled to a maximum […]
How are items packed to ensure safety of my purchases?
Here is a typical package we ship out. Usually, a large sheet of bubble wrap will be used to wrap the contents. Items that don’t come with individual packaging will be covered in a clear bag if necessary. Many doujinshi retailers will have an option to provide a box for domestic shipping at an added […]
Can I request for packaging material to be removed to reduce the weight of the package?
By default, packaging materials used for domestic shipping will be removed. Shoe boxes can be removed on request. Please ask when placing your order. On a side note, they don’t really contribute much weight. The ones that take up space are boots boxes. Boots will be folded if you ask to remove the box. Original […]
Can I ship some of my purchases separately? / Can I ship out some of my purchases first?
Yes you can.