Can I insure my package?

This is only possible for purchases from Taobao.
With exception to some items like preorder items and custom orders, you can insure your whole package by paying 5% extra on top of the cost of your items + shipping fee. Should the package be lost / damaged in process of shipping and there is sufficient evidence for it, full compensation will be made regardless of the value indicated on the package.

Please note that insuring of items is only possible if the items are purchased direct through my logistics/shipping agent’s account. This applies to most items except the following:

  • Pre-order items with multiple payment stages
  • Items where seller requests advance non-refundable payment
  • Items that are selling out very fast.
  • Custom-designed items

I use my personal account for the above, so they do not qualify for insurance. If you buy insurance, you can insure for shipping costs i.e. you get refunded shipping costs if anything happens to the parcel, as well as other items in the same parcel that are purchased direct through the agent.

Posts created 11

Related Posts

Begin typing your search term above and press enter to search. Press ESC to cancel.

Back To Top