Announcement: Temporary Suspension of Taiwan Shopping Service

I am writing to announce a temporary suspension of the Taiwan shopping service, effective immediately. I understand this news may come as a surprise, and I sincerely apologize for any inconvenience it may cause.

I’ve recently experienced an unexpected surge in Taiwan-based orders. While I appreciate your continued support, it has highlighted a pre-existing challenge with my current service structure.

Over the past year, payment platform fees have steadily increased. Unfortunately, with the current service fee (already at 50%), it has become unsustainable for me to continue operating the Taiwan shopping service while also covering the cost of my time and labour. Raising the service fee further isn’t something I believe would be acceptable to customers. Thus, I made the difficult decision to temporarily suspend the Taiwan shopping service.

I will continue to process all existing Taiwan-based orders submitted before July 4, 2024, 10:00 AM Singapore Time (the time of this announcement).

For any orders submitted after this deadline, I kindly request that you utilize alternative shopping service providers, or consider searching the products on China-based platforms like Taobao or Xianyu, for which I still provide shopping services for. I apologise for any disappointment this may cause.

In the meantime, I’m exploring alternative solutions to ensure the long-term sustainability of this service. Please watch this space for updates. I appreciate your understanding and continued support.

Sincerely,
Angie