Taobao Shopping Service

Last Updated: 2019 February 16
With this update, I have streamlined the order process. Orders no longer need to be submitted via an excel file. I have included an online calculator to assist with your calculations for your budgeting purposes.

Purchase and ship items from China to your country! Orders for different online stores can be submitted and processed any time, consolidated into one shipment and mailed directly to your address.

Everything about this service is in the following sections. Each section can be expanded to reveal more information. If this is your first time, or first time in a long while placing an order with me, please do read them. The order form is in the last section “Place Your Order”.

How to Pay

I accept the following payment methods:

  • Paypal
  • Paypal echeck (I can only process your order after the echeck has cleared)
  • Credit Card via Paypal for non-Paypal members
  • Fund transfers to my Singapore bank account

I work with the currency SGD (Singapore dollars). Paypal is able to convert any currency into Singapore dollars.

To know how much the quoted costs in SGD stands for in your currency, use a currency converter website like www.xe.com.

How Much Will It Cost?

The payable amount consists of 2 parts:
1) Cost of item + shopping service fees
2) Shipping to You

1) Cost of item + Fees
– Consists of Item price + Domestic shipping fee within China.
– Listed prices are in RMB / yuan.
– Buying multiple items from the same store usually entitles you to combined domestic shipping discount.
– There may be additional costs for certain products (e.g. custom-sizing fees for cosplay costumes).
– If the price looks unreasonably cheap or expensive, it is most likely not the actual price.
– will calculate for you exactly how much you have to pay before confirming your order so don’t worry

Calculation method:
(Item Price + Domestic shipping fee) RMB / 4.0 x 115%= Payable amount in SGD
[Based on exchange rate of 1 SGD : 4 RMB. 15% = shopping service fee + cross-border transaction fees. Exchange rate includes handling fees and bank transfer fees]

Using the above example, where 228rmb is the price and 10rmb is the domestic shipping:
Payable amount = (228 + 10)RMB / 4.0 x 115% = 68.50 SGD

One-time transactions smaller than 100 rmb inclusive of domestic postage will incur an additional 10rmb handling charge.

2) Shipping to you
This payment portion will only be required when your purchases are ready for shipping and you choose a shipping method.

Refer to this page for available shipping methods and rates, as well as their restrictions and limitations. Please read before placing your order. Even if a shipping method is available from another shopping service, it does not mean I offer it too and charge the same price. You don’t want a situation when you can’t ship out your purchases, or end up paying much more than you expected.

Customers based in Singapore

As of 28 April 2015, I no longer offer Taobao shopping services for people based in Singapore as there are many other local Taobao shopping services and since my service is very personal and small-scale, I cannot and will not match their low prices.

However, if you wish to use my shopping service for orders like custom cosplay or split-payment preorders that most regular shopping services don’t handle, you may contact me. My rates are as above, but fees are at 10% instead of 15% if you use bank transfer. I will handle the purchase and communication with the seller and forward the package to you using a local forwarding service.

Terms & Conditions

Please read my Shopping Service FAQ to understand how it all works before placing your order to avoid any misunderstandings. Once you engage my shopping  service, it is an indication that you have read and accepted all the terms and conditions and will not be allowed to back out of the transaction without receiving negative feedback in return or request a refund should you have a complaint that I have already addressed.

Place Your Order

As of 16 Feb 2019, I have streamlined the order process. You will no longer have to submit your order via an excel file regardless of the number of purchases you have. (Customers who have previously placed orders with me via the excel form method and wish to use it may continue to do so). All you have to do is email your order to me using the following format:


Email subject: Taobao Shopping Service – “Replace this with Your Name”

Your full name:

Payment method:

Your Paypal Email Address: (only if paying by paypal)

Shipping destination: (Just country will do for now. I will only ship the package to the address stated in your paypal payment. If you state your address here, it will be disregarded)

Your feedback page (if any): Only required if you are a new customer wishing to make payment via Paypal.

Examples of feedback page:
http://kurodatenshi.livejournal.com/57468.html
https://egl.circlly.com/users/kurodatenshi

If you do not have any feedback from past transactions, you must be a verified account holder, and your shipping address must be the address in your Paypal account. If you’re using someone elses’ account to pay, please change the shipping address when paying my invoice. If you were referred by my friend / customer, telling me his/her name helps too.

Item 1:

URL:
Quantity:
Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Item 2:

URL:
Quantity:
Option: Size, Colour etc if applicable…
Additonal comments / questions specific to this item:

Add more items if required.

Any specific deadline that you need your items by?

Comments, questions etc.:


Please submit your order to the following email address:

I will reply you within 2 working days. If you did not get my reply, it may be in your spam folder. Please check it! Otherwise, please try if you are not receiving a response or experience email bouncing issues.

Thanks for your interest!